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ACC Sensitive Claims (ISSC)

Family Start West Coast/Buller has an experienced team of clinicians that are accredited to provide assessments and therapy related to sexual trauma and sexual harm.

These services are available to any adult or child who has experienced sexual trauma in New Zealand at any point in their lives.

This support is fully funded by ACC and you can start whenever you are ready. There are also support services available for your family and whānau.

To access this service, you will need to meet with an ACC registered therapist who will explain the process to you. Don't worry, we can put you in touch with one!

  • You can start therapy as soon as a therapist is available

  • You do not need to wait for ACC to process your claim

  • You can choose how long you want counselling for

  • You can take a break and come back to counselling at a later date if you wish

  • It is okay to change therapists if you want someone who better suits you


Telehealth - Some of our therapists can only offer video (telehealth) consultations. Are you willing to use telehealth?
Preferred Gender for Therapist
Waitlist - I understand that due to high demand that i may be placed on a waitlist. This is to ensure we are able to find the right clinician for you. If we place youon a waitlist you will be notified of this. You can look elsewhere at any time for a different clinician, but if you are placed on a waitlist we will attemptto place you with a clinician as soon as possible.
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